Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Kylie Hynes

Houston

Summary

Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Pappasito Cantina
02.2023 - Current
  • Prepared and served a variety of beverages, ensuring quality and consistency.
  • Maintained cleanliness and organization of bar area to enhance operational efficiency.
  • Engaged with customers to provide exceptional service and create a welcoming atmosphere.

Senior Team Member

Chick-fil-A
03.2022 - 03.2023
  • Mentored new team members, enhancing onboarding experience and promoting teamwork.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Collaborated with team to improve service delivery and customer satisfaction ratings.

Education

High School -

Cypress Creek High School
Houston, TX
01.2024

Associate of Science - Global Hospitality Leadership

University of Houston
Houston, TX
05-2027

Skills

  • Proficient in managing multiple tasks
  • Customer engagement
  • Effective communication skills
  • Patience and tolerance
  • Effective sales techniques
  • Customer engagement

Certification

Servsafe Manager certification 2024-2029

Timeline

Bartender

Pappasito Cantina
02.2023 - Current

Senior Team Member

Chick-fil-A
03.2022 - 03.2023

High School -

Cypress Creek High School

Associate of Science - Global Hospitality Leadership

University of Houston

Awards

Servsafe: Food Protection Manager Certification 2022

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