Alaysia Dawn
Lancaster,TX
Summary
Dynamic hospitality professional with extensive expertise in beverage mixing and service, skilled in managing bar inventory while prioritizing customer satisfaction. Strong emphasis on teamwork, adaptability, and delivering exceptional results drives performance in high-pressure environments. Recognized for maintaining a clean and organized workspace, ensuring a seamless experience for patrons. Committed to fostering positive interactions and building lasting relationships within the hospitality industry.
Overview
4
4
years of professional experience
Work History
Bartender
Darden Restaurants, Olive Garden
Terrell, Texas
10.2024 - Current
- Prepared and served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of bar area to ensure safety.
- Engaged with guests to provide exceptional service and foster loyalty.
Server
Darden Restaurants, Olive Garden
Terrell, Texas
10.2024 - Current
- Provided excellent customer service to enhance dining experiences.
- Memorized menu items and daily specials to assist guests effectively.
- Managed multiple tables efficiently during peak hours for smooth operations.
- Stayed informed about daily specials, new menu items, promotions.
Server
Pappadeaux
Duncanville, Texas
07.2023 - 08.2024
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Outback Steakhouse
DeSoto, Texas
01.2022 - 12.2022
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers on company policies and service standards.
To-Go Specialist
Outback Steakhouse
DeSoto, Texas
01.2022 - 12.2022
- Communicated with kitchen staff to ensure accuracy of order fulfillment.
- Managed customer inquiries and provided excellent service during order pickup.
- Trained new employees on to-go procedures and customer service standards.
- Assisted in inventory management for takeout packaging supplies and materials.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Education
Associate of Arts - Fine Arts
Eastfield College
Mesquite, TXSkills
- Customer support expertise
- Ability to lift 45 pounds
- Effective team engagement
- Effective team communication
- Strong attention to detail
- Stock management
- Hospitality management skills
- Proficient in managing multiple tasks
- Adaptable learner
- Skilled in fast typing
- Skilled in using Microsoft Edge effectively
- Proficient in learning new technical systems
Timeline
Bartender
Darden Restaurants, Olive Garden
10.2024 - Current
Server
Darden Restaurants, Olive Garden
10.2024 - Current
Server
Pappadeaux
07.2023 - 08.2024
Server
Outback Steakhouse
01.2022 - 12.2022
To-Go Specialist
Outback Steakhouse
01.2022 - 12.2022
Associate of Arts - Fine Arts
Eastfield College