Isaay Flores
Downey,CA
Summary
Warehouse logistics professional prepared to bring expertise in supply chain management and process optimization to this role. Proven ability to enhance operational efficiency and support business goals. Known for collaborative leadership and adaptability, ensuring team alignment and high performance in dynamic environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager, Warehouse Logistics
Jaguar Design Studio Inc.,
05.2022 - Current
- Incorporated lean principles into daily operations, reducing waste and increasing operational efficiency.`
- Managed the annual budgeting process, allocating resources effectively while minimizing unnecessary expenses.
- Implemented an effective scheduling system for staff assignments, optimizing workload distribution and maximizing productivity levels.
- Reduced employee turnover rate by creating a positive work culture focused on teamwork, recognition of achievements, opportunities for growth.
- Incorporated lean principles into daily operations, reducing waste and increasing operational efficiency.
- Reduced order processing time through implementing a barcode scanning system for faster and more accurate product identification.
Assistant Store Manager
Big 5 Sporting Goods
11.2015 - 04.2023
- Recruited, interviewed and hired individuals who demonstrated passion and dedication and would add value to the team
- Efficiently addressed customer issues to ensure quick and successful resolution
- Handled all scheduling for store shifts to ensure proper staffing at all times
- Helped customers select products that best fit their personal needs
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
- Analyzed sales data for informed decision-making on product placement.
- Conducted regular audits for accurate stock levels, reducing excess inventory.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Guided team members through challenges with clear communication and support.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Shipping and receiving Manager
Adidas Combat Sports Mx
05.2007 - 10.2015
- Created and enforced policies and procedures for the entire logistics team
- Managed day-to-day shipping and receiving, typically overseeing more than [200] packages in a 24-hour period
- Forecasted manpower requirements based on daily workload and company targets
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate
- Researched issues to address shipping errors and packaging mistakes
- Resolved operational issues by analyzing root causes and implementing corrective actions.
- Addressed shipping discrepancies through comprehensive investigations and follow-ups.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Implemented procedures for inventory control to reduce discrepancies.
Education
High school diploma -
Schurr High School
820 N Wilcox Ave. Montebello, CA 9064006.2003
Skills
- Fluent in Spanish
- Computer proficient
- Financial records and processing
- Employee scheduling
- Operations management
- Sales monitoring
- Product and service knowledge
- Inventory control
- Shipping and Receiving
- Teamwork and collaboration
- Problem-solving
- Logistics planning
- Warehouse operations
- Order fulfillment
- Transportation management
- Stock control
- Shipping and receiving
Certification
- Forklift Certification
- OSHA Certified
Languages
Spanish
Full Professional
Timeline
Manager, Warehouse Logistics
Jaguar Design Studio Inc.,
05.2022 - Current
Assistant Store Manager
Big 5 Sporting Goods
11.2015 - 04.2023
Shipping and receiving Manager
Adidas Combat Sports Mx
05.2007 - 10.2015
High school diploma -
Schurr High School