Dedicated and dependable with extensive experience. Skilled with problem management and multitasking. I am focused on delivering high-quality work.
Overview
8
8
years of professional experience
Work History
Caregiver
Isabel C. Hicks
07.2024 - Current
Assisted clients with daily living activities to enhance overall well-being.
Monitored and documented client health status and behavioral changes effectively.
Provided companionship and emotional support to foster positive relationships.
Collaborated with healthcare professionals to implement care plans tailored to individual needs.
Maintained cleanliness and organization of living spaces for a safe environment.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Insurance Verification Specialist
Adventist Health System
06.2018 - 10.2018
Processed insurance verifications for patient admissions, ensuring timely access to care.
Reviewed and validated patient eligibility information using advanced verification systems.
Collaborated with healthcare providers to resolve discrepancies in insurance documentation.
Maintained accurate records of verification activities and updated patient accounts accordingly.
Communicated effectively with patients regarding coverage details and required documentation.
Monitored changes in insurance policies to ensure compliance with industry standards.
Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
Achieved insurance pre-authorizations to enable timely patient procedures.
Developed strong relationships with insurance representatives, facilitating smooth communication channels for resolving inquiries or disputes.
Expedited patient registration process by efficiently validating eligibility for various insurance plans.
Minimized delays in treatment scheduling by promptly identifying potential coverage issues and working proactively towards their resolution.
Answered telephone calls from physician offices and patients for procedure verifications up to 100 calls a day and return calls to patients to let them know what their benefits are going to be.