Isabel Blatt
Ashburn,VA
Summary
Proven team member at South Block, adept in food service, customer service and leadership, significantly enhanced team performance and customer satisfaction. Mastered multitasking across various roles, ensuring operational efficiency and safety during fast-paced work environment. Completed thorough organizational and cleaning tasks to improve welfare for coworkers and customers. Skilled in cash handling and problem-solving, my innovative approach led to a noticeable improvement in service delivery and team collaboration.
Overview
2
2
years of professional experience
Work History
Team Member
South Block
02.2023 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Team Member
Robeks Fresh Juices & Smoothies
07.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor Of Arts - Cinema
Virginia Commonwealth University
Richmond, VARiverside High School
Leesburg, VA06.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Cleaning
- Collaboration and Teamwork
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Money Handling
- Heavy Lifting
- Creativity and Innovation
- Organizing Work Stations
- Order Preparation
- Social media expertise
- Written Communication
- Reliability
Timeline
Team Member
South Block
02.2023 - Current
Team Member
Robeks Fresh Juices & Smoothies
07.2022 - 02.2023
Bachelor Of Arts - Cinema
Virginia Commonwealth University
Riverside High School
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