Izzy Bockman
Richmond,VA
Summary
Dedicated professional with exceptional customer service and communication skills. Proven ability to enhance guest engagement and ensure safety compliance in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Lifegaurd/Pool Manager
Atlantic Pool Service Inc
Annandale, Virginia
05.2024 - 08.2025
- Monitored swimmers' activities to proactively prevent accidents and ensure safety.
- Monitored safety regulations at pool to ensure compliance. and provided guidance to pool patrons.
- Maintained cleanliness and safety of pool environment to enhance patron experience.
Take-Out Server/Server
Glory Days Grill
Burke, Virginia
02.2024 - 08.2024
- Recorded food and drink orders from guests promptly and accurately, enhancing overall dining experience.
- Delivered food orders promptly and courteously, contributing to positive customer service.
- Prepared take-out orders to meet customer specifications, ensuring accuracy and satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Hostess
Buffalo Wild Wings
Fairfax, Virginia
06.2023 - 09.2023
- Greeted guests warmly and efficiently guided to tables, enhancing dining experience.
- Managed reservations and organized seating arrangements to optimize guest flow.
- Delivered prompt service to take-out customers, ensuring satisfaction and repeat business.
- Accurately prepared and packaged food orders for pick-up.
Education
Bachelor of Arts - Cinema
Virginia Commonwealth University
Richmond, VA05-2028
Skills
- Food safety protocols
- Safety compliance
- Exceptional customer service
- Guest engagement
- Effective problem-solver
- Communication skills
- Professional appearance
Timeline
Lifegaurd/Pool Manager
Atlantic Pool Service Inc
05.2024 - 08.2025
Take-Out Server/Server
Glory Days Grill
02.2024 - 08.2024
Hostess
Buffalo Wild Wings
06.2023 - 09.2023
Bachelor of Arts - Cinema
Virginia Commonwealth University