Reads in free time
Isabel Bryant
College Student
Deptford,NJ
Summary
An outgoing individual with teamwork skills , excellent communication, and good judgement. Enthusiastic, patient, and efficient with 3 years of experience working in face-paced environments. A resourceful person that is able to handle diverse job requirements and meet company goals. Consistently looks for ways to increase team success against challenges. Resolves problems calmly, keeping employees and customers satisfied. A hardworking, logical, and passionate individual seeking an entry-level editorial/publishing position.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Package Handler
UPS
Lawnside, NJ
07.2022 - Current
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Followed verbal and written instructions to properly move and ship products.
- Performed well in fast-paced environment.
Online Grocery Associate
Walmart
Deptford, NJ
12.2020 - 02.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked productively with customers to meet order requirements and service expectations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Customer Service Associate
Chipotle
Deptford, NJ
09.2020 - 12.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Sought ways to improve processes and services provided.
Wawa
Customer Service Associates
Woodbury, NJ
07.2019 - 10.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided ongoing guest service.
Education
High School Diploma -
Deptford Township High School
Deptford, NJ 09.2016 - 06.2020
Bachelor Of Science - Biology
Pennsylvania State University
University Park, PA 08.2020 - 12.2020
Bachelor Of Arts - Journalism
Rowan University
Glassboro, NJ 09.2021 - Current
Skills
Lifting and sorting
Order fulfillment
Complaint resolution
Training development aptitude
Creative problem solving
Social media
Research
Formatting abilities
Formatting skills
Time management skills
Interests
Writes in free-time
Timeline
Package Handler
UPS
07.2022 - Current
Bachelor Of Arts - Journalism
Rowan University
09.2021 - Current
Online Grocery Associate
Walmart
12.2020 - 02.2021
Customer Service Associate
Chipotle
09.2020 - 12.2020
Bachelor Of Science - Biology
Pennsylvania State University
08.2020 - 12.2020
Wawa
Customer Service Associates
07.2019 - 10.2020
High School Diploma -
Deptford Township High School
09.2016 - 06.2020