Isabel Buenrostro
Las Vegas,Nevada
Summary
Reliable and punctual, with a service-oriented nature and analytical approach to resolving customer problems. Have proven willingness to take on any task to support the team and help with business success. Detail-oriented and able to learn new tasks quickly and effectively. Outgoing and confident with a dedication to great customer satisfaction and experience.
Overview
3
3
years of professional experience
Work History
Host
Beauty & Essex, Tao Group
Las Vegas, Nevada
05.2024 - Current
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to the manager's attention on duty.
- Provided excellent customer service by anticipating customer needs.
- Stayed attentive to server availability and table turnover to seat guests quickly.
Maitre D'
El Dorado Cantina
Las Vegas , NV
08.2022 - 08.2024
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Developed relationships with regular customers to encourage repeat business opportunities.
- Organized large parties for special events, such as birthdays or anniversaries.
- Recognized VIP customers upon arrival and provided them with personalized attention throughout their visit.
- Ensured efficient dining room operation by managing staff duties and activities.
- Managed reservations and waitlist in a timely manner, ensuring all customers were seated promptly.
Barista
Dutch Bros
Las Vegas , NV
06.2023 - 10.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Host
Maggianos
Las Vegas, NV
04.2022 - 08.2023
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored the waiting list.
- Managed dining room layout to maximize the efficiency of staff members.
Associate
Express Clothing
Las Vegas, NV
12.2021 - 03.2022
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Education
Bachelor of Science - Medical Radiologic Technology
University of Nevada - Las Vegas
Las Vegas, NV05-2026
High School Diploma -
Durango High School
Las Vegas, NV06.2022
Skills
- Strong Communication and Interpersonal Skills
- Guest Engagement
- High-Volume Dining
- Reservation Coordination
- Positive and Professional
- Service Prioritization
Timeline
Host
Beauty & Essex, Tao Group
05.2024 - Current
Barista
Dutch Bros
06.2023 - 10.2023
Maitre D'
El Dorado Cantina
08.2022 - 08.2024
Host
Maggianos
04.2022 - 08.2023
Associate
Express Clothing
12.2021 - 03.2022
Bachelor of Science - Medical Radiologic Technology
University of Nevada - Las Vegas
High School Diploma -
Durango High School
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