Hi, I’m
Isabel Bullock
Phoenix,AZ
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis, and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
2
years of professional experience
Work History
Pet Paradise Resort
Playtime Coordinator & Resort Associate
08.2023 - Current
Job overview
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Trained new staff members in customer service techniques and hotel operations.
- Enforced policies and procedures to increase efficiency.
- Trained and played with big and little dog groups.
Chili's Restaurant
To-Go Specialist
01.2023 - 08.2023
Job overview
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Managed over 50 customer calls per day.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety, and sanitation guidelines.
Subway
Sandwich Artist
03.2022 - 01.2023
Job overview
- Phone and Online Order
- Processing
- Employee Training and supervision
- Increased sales by 10%
- Greeted guests, promoted specials and took orders
- Assisted customers in choosing menu items by providing food complementing information
- Executed sandwich artistry duties with very low occurrence of errors
- Operated manual and electric appliances to peel, slice and trim food
- Shared information with customers about menu items, preparation methods and ingredients
- Trained team members to prepare sandwiches and other items according to instructions
- Kept kitchen, counter and dining areas cleaned and sanitized
- Accurately operated cash register to process customer payments.
Education
Barry Goldwater High SchoolPhoenix, AZ
High School Diploma
05.2023
Skills
- Inbound Phone Calls
- Public Finance
- Team Goals
- Pet Care Instruction Adherence
- Maintaining Clean Work Areas
- POS Systems
- Guest Satisfaction
- Two-Way Radio Operation
Timeline
Playtime Coordinator & Resort Associate
Pet Paradise Resort
08.2023 - Current
To-Go Specialist
Chili's Restaurant
01.2023 - 08.2023
Sandwich Artist
Subway
03.2022 - 01.2023
Barry Goldwater High School
High School Diploma
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