Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Calderon

Chicago Heights,IL

Summary

Driven and dependable, with a proven track record at Zarlengos Italian Ice, I excel in enhancing customer satisfaction and streamlining sales floor operations. Skilled in POS systems and stock replenishment, I combine reliability with strong communication, contributing to team efforts and achieving significant improvements in service quality. Have also helped children in the past with homework, school projects, and supervising them for long periods.

Overview

4
4
years of professional experience

Work History

Retail Worker

Zarlengos Italian Ice
05.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.

Retail Worker

Johnson's Home Med Care
08.2022 - 03.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Custodial Worker

Marian Catholic High School
12.2020 - 07.2023
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Assisted with minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain overall building functionality.

Education

High School Diploma -

Marian Catholic High School
Chicago Heights, IL
05.2024

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Stock replenishment
  • Shipment Receiving
  • Order Processing
  • Sales Promotion
  • Complex Problem-Solving
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Team Cooperation

Timeline

Retail Worker

Johnson's Home Med Care
08.2022 - 03.2024

Retail Worker

Zarlengos Italian Ice
05.2022 - Current

Custodial Worker

Marian Catholic High School
12.2020 - 07.2023

High School Diploma -

Marian Catholic High School

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Isabel Calderon