Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Isabel Cerda

San Marcos ,TX

Summary

Dedicated office manager with a strong background in customer service and organizational skills. Proven ability to streamline operations and enhance efficiency, contributing to improved team performance and customer satisfaction.

Overview

1
1
Language
3
3
years of professional experience

Work History

Office Manager

Pope Technologies
San Marcos, TX
07.2024 - 03.2026
  • Managed scheduling, communication, and logistics for team meetings and company events.
  • Coordinated office operations to ensure seamless workflow and efficient resource management.
  • Implemented office supply inventory system, reducing costs through effective vendor negotiation.
  • Streamlined administrative processes, improving response times for internal requests and support tasks.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Crew Team Member

Chilis Resturant
San Marcos, TX
12.2023 - 05.2024
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with team members to ensure efficient food preparation and timely service.
  • Maintained cleanliness and organization of workstations, adhering to safety standards.
  • Assisted in training new crew members on operational procedures and best practices.

Crew Team Member

Chick-fil-A
Wylie, TX
09.2022 - 07.2023
  • Resolved customer complaints promptly, contributing to positive dining experiences.
  • Implemented suggestions for menu item presentation, enhancing guest experience.
  • Monitored inventory levels and restocked supplies to support seamless operations.
  • Participated in team meetings, sharing insights for process improvements and workflow efficiency.

Front Desk Receptionist

PetSuites
Wylie, TX
10.2022 - 06.2023
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated appointments and schedules for grooming, boarding, and training services.
  • Maintained accurate records of pet visits, vaccinations, and special requests in systems.

Education

Associate of Applied Science - Kinesiology

Collin County Community College
Plano, TX
08-2023

Skills

  • Office management
  • Office operations
  • Organizational efficiency
  • Administrative operations
  • File management
  • Client relations
  • Administrative assistance
  • Customer relations

Languages

Spanish
Professional Working

Interests

  • I enjoy helping others and giving back to the community
  • Participating in cultural exchange programs and homestays
  • I like working with my hands and fixing things

Timeline

Office Manager

Pope Technologies
07.2024 - 03.2026

Crew Team Member

Chilis Resturant
12.2023 - 05.2024

Front Desk Receptionist

PetSuites
10.2022 - 06.2023

Crew Team Member

Chick-fil-A
09.2022 - 07.2023

Associate of Applied Science - Kinesiology

Collin County Community College