Isabel Conde
Cambridge,MA
Summary
Motivational and innovative individual with 5+ years of experience committed to maximizing learning opportunities in diverse academic settings. Expertise in managing application processes, data analysis, and equitable policy and culture design. Excels at guiding clients to make and meet professional and academic goals. Takes pride in creating supportive environments and encouraging positive interactions.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Admissions and Engagement Advisor
Harvard University
Cambridge, United States
01.2022 - Current
- Manage a portfolio of professional education programs in collaboration with the Program Directors, programming, marketing, and finance team
- Organizational development and innovation through strategic planning
- Assessment of applicants for competitive programs
- Compile and analyze data, and present program reports to all stakeholders
- Counsel individual educators and districts based on their needs and goals
- Quality assurance
- Serve on the tuition assistance board
- Redesign financial policies to ensure equity and improve access
- Collaborate with partner organizations to ensure seamless transitions to the enrollment process for clients.
- Reviewed and discussed educators' academic credentials, interests and educational goals.
- Assessed educators' abilities and recommended programs to highlight strengths.
Undergraduate Admissions Interviewer
Macalester College
St. Paul, MN
09.2022 - Current
- Document all interviews and update slate system databases
- Respond to student questions regarding academic requirements and programs
- Interview applicants to assess suitability and gather the required information.
- Advised applicants on prospects for admission.
Admissions Assistant
Harvard University
Cambridge, United States
09.2021 - 07.2022
- Communicate with and support applicants worldwide to achieve enrollment via phone, email, and zoom
- Support ongoing practices to ensure data accuracy and integrity within its databases
- Create and implement ideas on the Staff Engagement Committee to support equity and fulfillment amongst coworkers.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped implementation of admissions policies as applications were considered and members selected.
- Answered phones, called prospects and handled initial email contacts for applicants to all programs.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Youth Program Coordinator, Assistant Administrator
Centro Tyrone Guzman
St. Paul, MN
03.2021 - 09.2021
- Create a curriculum to empower Latino teens with an emphasis on college access, financial literacy, and civic engagement
- Implement Anti Racist programming for both staff and students
- Coordinate community outreach and adolescent/parent enrollment process for 250 families
- Maintain positive communication and collaborative relationships with local organizations and families.
- Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Maintained digital databases, physical files and area logs.
- Procured new supplies and equipment in line with budget goals.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
Office Worker
Macalester College
St. Paul, MN
09.2019 - 05.2021
- Create a welcoming atmosphere
- Scheduled and coordinated office meetings, set up spaces and prepared materials for distribution.
- Maintained digital and physical files for projects
Phone Banker
COPAL MN and Susan Kent Campaign
St. Paul, MN
1 1 - 11.2020
- Make phone calls in English and Spanish to help voter turnout in Minnesota.
- Improved voter support by going above-and-beyond to answer questions and offer expert support.
- Stayed current on voting policies to offer exceptional service to voters.
Census worker
Mujeres Latinas
Chicago, IL
05.2020 - 08.2020
- Make phone calls in Spanish to the Latino community in Chicago to aid in filling out the census
- Organize a car parade to remind the community to fill out the census.
- Served as last line of defense to obtain accurate count for federal funding and fair political representation.
Social Work Intern
Mujeres Supervivientes
Seville, Spain
01.2020 - 05.2020
- Coordinate meals for about 75 people at the domestic violence shelter, clean and set up, and foster interpersonal connections with the women in the shelter
- Conduct research about the intersectionality of the organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Offered community resource guidance to clients to meet family needs for assistance.
Leadership Intern
Hiawatha Academy
St. Paul, MN
08.2019 - 12.2019
- Conducting research with 200 Latino families at the school
- Providing information about immigration law to the school
- Presenting my findings to 40 staff members.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects
Latin American Studies Coordinator
Macalester College
St. Paul, MN
01.2019 - 05.2019
- Help facilitate a symposium for 4 speakers and 200 attendees
- Reaching out to other universities for collaboration
- Coordinate meeting times for the department
- Order food and book rooms for meetings
- Communicate with majors and minors about department events
- Event set up and clean up
- Greet speakers and make sure their needs are met.
Legal Assistant
Workers' Law Office
Chicago, IL
08.2016 - 01.2017
- Website maintenance for an intercultural law office for immigrant workers' rights
- Answer phones in Spanish and English
- Data entry of 30,000 letters for a class action lawsuit.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Education
Bachelor of Arts - Sociology, Latin, Studies
09.2017 - 05.2021
GPA: 3.8
- Dean's List 2017, 2018, 2020
- Received DeWitt Wallace Distinguished Scholarship 2017-2021
- Received Catherine Lealtad Scholarship 2017-2021
- Inducted into Alpha Kappa Delta - the International Honor Society of Sociology for outstanding performance and contributions to the department in 2021
Skills
Salesforce
Slate
Customer Service Management
Excel
Airtable
Adobe Photoshop
Slack
Microsoft Teams
Google Suite
Microsoft Office
Social Media Management
Team collaboration and leadership
Data-driven decision making
Critical Thinking
Planning and Coordination