Isabel Contreras
Baytown
Summary
Proactive social worker case manager with experience in resource coordination and client assessment. Known for strong active listening and adaptability, contributing to effective interdisciplinary team collaboration and individual treatment planning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Worker Case Manager
Baylor Scott & White Medical Center- Grapevine
Grapevine, TX
06.2023 - Current
- Coordinated resources and services to facilitate client access to healthcare support.
- Maintained accurate records, adhering to strict documentation guidelines and confidentiality requirements for compliance purposes.
- Maintained open lines of communication with supervisors and peers, contributing to a positive work environment that fostered collaboration and professional growth.
- Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
- Serves as a liaison with community resources and staff. Ensures a smooth transition and placement of patients within the assigned service line
- Mentored and guided new students in clinical practices and procedures.
- Coordinated interdisciplinary team meetings to manage complex patient cases effectively.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Precepted new social workers following established standards of practiced and organizational policies.
Program Scheduler
VITAS Healthcare
Fort Worth
06.2021 - 06.2023
- Developed and maintained detailed project schedules to ensure timely execution of healthcare programs.
- Coordinated resources and personnel assignments to optimize workflow efficiency across multiple departments.
- Trained new staff on scheduling software, promoting best practices for effective program management.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Worked with senior management to initiate new projects and assist with various processes.
Social Worker Intern
Cook Children's Medical Center
Fort Worth, TX
08.2022 - 05.2023
- Coordinate referrals to appropriate community resources and arranged services.
- Responded to claims of abuse, neglect, safety concerns.
- Conducted thorough assessments of client needs, effectively identifying resources and interventions necessary for optimal support.
Education
Master of Science - Social Work
The University of Texas At Arlington
Arlington, TX05-2023
Bachelor of Science - Social Work
The University of Texas At Arlington
Arlington, TX12-2020
Skills
- Substance abuse awareness
- Assessment and evaluation
- Elder care
- Multicultural competence
- Proficient in Epic, Parachute, Xferral, and Home & Community Care
- Active listening
- Adaptability and flexibility
Certification
- Licensed Master Social Worker: License number (110593)
Timeline
Social Worker Case Manager
Baylor Scott & White Medical Center- Grapevine
06.2023 - Current
Social Worker Intern
Cook Children's Medical Center
08.2022 - 05.2023
Program Scheduler
VITAS Healthcare
06.2021 - 06.2023
Master of Science - Social Work
The University of Texas At Arlington
Bachelor of Science - Social Work
The University of Texas At Arlington
Roles
- Complex Care Social Worker
- Trauma Social Worker
- Preceptor
- Member of Comprehensive Care Management Unit Based Council