Isabel Crichton

Working at the Saturday markets began my initial venture into working independently. I was responsible for the entire process—from transporting goods to the market, setting up, selling the product, and the subsequent teardown and return home. This experience has been key in gaining self-reliance and enhancing my problem-solving abilities. Dealing with unfavorable weather conditions on numerous occasions required quick decision-making, and this job has significantly improved my ability to do so.

Meeting sales goals was accomplished through a commitment to providing outstanding customer service. On many occasions I received commission for surpassing the quota. I engaged with customers, addressing their questions, and assisting them in selecting the right items.

As a Visitor Service Associate (VSA), I acquired many skills that were new to me. Lan Su is a recreation of a scholar's garden in Suzhou, China, and technically, it's a museum. I've volunteered at a museum before, but being an actual employee brings a different perspective. Through this role, I gained a deep understanding and connection to Chinese culture and traditions. I've also mastered a new computer interface called Versai. Besides the usual tasks like cleaning, organizing, and customer service, the shift from restaurants to a more professional setting has been great for learning and refining new skills.

• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Collaborated with other tour guides to provide comprehensive and enjoyable experience.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Light cleaning and disinfecting

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Followed strict standards for food handling and safety, minimizing risks to customers.

• I worked at McDonald's for almost 3 years and was promoted to crew trainer after one year
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Trained newly hired employees on routine tasks and customer service.
• Understood cooking techniques and fundamentals to maximize safe food handling.