Isabel Dunckley
Crowborough,East Sussex
Summary
Results-driven Project Management professional with extensive experience evaluating operational risks, implementing safety standards, and driving compliance across contracts. Proven track record of managing complex change programs including Safety audits and Risk Assurance. Skilled at engaging internal teams, clients, and external regulators to promote industry best practices, implement robust mitigation strategies, and foster an inclusive safety culture.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Project Manager
Veolia ES (UK) Ltd
12.2024 - Current
- Developed project plans covering scope, timelines, and resource allocations for smooth delivery.
- Ran regular team meetings and shared stakeholder updates to support problem-solving.
- Coordinated with clients to confirm objectives and requirements aligned with business goals.
- Built trusted relationships with clients, stakeholders, and team members for cooperation.
- Carried out safety and quality checks, including site inspections, risk audits, and compliance.
Mobilisation Project Manager
Veolia ES (UK) Ltd
10.2024 - 08.2025
- Assessed complex operational and transition risks during East and North Herts mobilisation.
- Designed and delivered safety training, protocols, and service transition demonstrations.
- Mitigated operational and culture risks for 180 TUPE employee transfers.
- Monitored service delivery and intervened proactively to correct problems.
Strategic Delivery Officer
Veolia ES (UK) Ltd
03.2023 - 12.2024
- Supported the Municipal Bid Team in writing and auditing high-value operational contracts, including successfully procured tenders for Southend and E&N Herts.
- Led a sustainability research project across all Municipal Contracts to identify improvement strategies for reducing site waste and carbon emissions.
- Conducted comprehensive site energy consumption projects to capture usage statistics across Municipal Contracts and deliver structured data analysis for efficiency improvements.
- Partnered with People Development teams to design and implement a Municipal Operational Management Training program focused on diversity, inclusion, and operational excellence.
- Addressed internal and external risks, issues and dependencies, specifically where ownership existed outside teams.
Education
Master of Science (MSc) - Project Management
University of Sussex
Brighton, UK10.2022
Bachelor of Science (BSc) - Business and Management Studies
University of Sussex
Brighton, UK06.2021
Skills
- Project coordination
- Stakeholder engagement
- Operational planning
- Change management
- Risk assessment
- Mobilisation planning
- Agile project management
- Safety auditing
Certification
- Project Management, APM PMQ
- IOSH and NEBOSH General Practitioner (Meets NEBOSH General Certificate requirement)
- CMS – Managing a site with an Environmental Permit
- Transport Manager CPC – (In progress)
Software & Tools
EcoOnline, Echo, PowerBi, MS Excel (Advanced data analysis and reporting), Google Suite (Sheets, Docs, Slides), MS Office (Word, PowerPoint)
Timeline
Project Manager
Veolia ES (UK) Ltd
12.2024 - Current
Mobilisation Project Manager
Veolia ES (UK) Ltd
10.2024 - 08.2025
Strategic Delivery Officer
Veolia ES (UK) Ltd
03.2023 - 12.2024
Master of Science (MSc) - Project Management
University of Sussex
Bachelor of Science (BSc) - Business and Management Studies
University of Sussex