Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ISABEL ESPINOZA

Brawley,USA

Summary


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Loyal Source Government Services
12.2022 - Current
  • Dealt effectively with the illegal aliens during the screening process of lice scabies courteously and tactfully in connection with law enforcement matters.
  • Analyzed information rapidly to make prompt decisions when needed for medical emergency or if needed medical clearance for placement of the illegal aliens.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Conducted patient intake and triage procedures.

Imperial Valley Family Care Medical Group
12.2016 - 12.2022
  • Roomed patients, took vitals, updated medications, took chief complaints, performed phlebotomy, urinalysis, specimen collections, administered injections, prepped patients for exams and minor procedures, assisted with pap smears and wound care, and translated for Spanish-speaking patients
  • Answered phones, scheduled appointments, verified insurance and eligibility, collected co-payments, checked in patients, charted, completed referrals, scanned documents, and daily use of eClinicalWorks
  • Worked in a fast-paced environment and worked well under a stressful environment

Cashier/Customer Service

Imperial Do It Center
11.2015 - 12.2016
  • Provide excellent customer service, maintain an accurate cash drawer, assist customers with questions on products, and quickly resolve customer complaints in a courteous and fair manner

Cashier/Customer Service Associate

Walmart
04.2014 - 11.2015
  • Provided excellent customer service, assisted customers with refunds and exchanges, and maintained neat and clean sales floor

Education

Medical Assistant -

Brightwood College
Palm Springs, CA

Associate of Arts - Liberal Studies

Imperial Valley College
Imperial, CA

High school Diploma -

Brawley Union High School
Brawley, CA

Skills

  • Deal effectively with people courteously and tactfully in connection with law enforcement
  • Analyze information rapidly and make prompt decisions along side Border Patrol Agents
  • Teamwork and collaboration
  • Vital signs monitoring
  • Basic life support
  • Multitasking and organization
  • Team collaboration
  • Airway management
  • HIPAA compliance
  • EMR / EHR
  • Fluent in Spanish
  • Data entry
  • CPR
  • Maintaining confidentiality
  • Professionalism and ethics
  • Customer service excellence

Certification

  • Certified Clinical Medical Assistant, NHA, F7S9B7F6
  • BLS Credentialed, American Heart Association/Healthcare Provider
  • Emergency Medical Technician, NREMT, E3766320

Languages

Spanish
Native or Bilingual

Timeline

Loyal Source Government Services
12.2022 - Current

Imperial Valley Family Care Medical Group
12.2016 - 12.2022

Cashier/Customer Service

Imperial Do It Center
11.2015 - 12.2016

Cashier/Customer Service Associate

Walmart
04.2014 - 11.2015

High school Diploma -

Brawley Union High School

Medical Assistant -

Brightwood College

Associate of Arts - Liberal Studies

Imperial Valley College

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ISABEL ESPINOZA