Isabel Fuentes
Elizabeth,NJ
Summary
Phone Operator with expertise in meeting needs of customers with professionalism and courtesy. Upbeat when answering numerous calls quickly, offering important company information and transferring customers. Highly adaptable when tackling various needs of customers via phone and face-to-face.
Overview
1
1
year of professional experience
Work History
Phone Operator, Cashier
Family Dollar
Elizabeth, NJ
09.2021 - 07.2022
- Organized and maintained executive calendars, including scheduling meetings and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Updated contact lists on a regular basis; created new contacts as needed.
- Developed and implemented communication strategies to ensure effective internal and external communications.
- Maintained relationships with media contacts
Education
High School Diploma -
Passaic High School
Passaic, NJ06-2016
Skills
- Strong interpersonal skills
- Greeting customers
- Telephone reception
- Computer Skills
- Front Desk Management
- Typing Skills
- Call transfers
- Follow-up skills
- Proficient in Microsoft word, Excel
- Organization
- Cleaning
- Customer Service
- Heavy Lifting
- FLUENT IN Spanish and English
Languages
Spanish
Professional
English
Professional
Timeline
Phone Operator, Cashier
Family Dollar
09.2021 - 07.2022
High School Diploma -
Passaic High School
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