Isabel Gallegos
Kearns
Summary
Highly motivated and dependable with 10+ years experience in the Credit Union. Successful at managing multiple tasks with a positive attitude. Excellent communication and problem solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Consumer Loan Officer
America First Credit Union
03.2021 - Current
- Originated, reviewed, processed, closed, and assisted with loan applications.
- Opening New Accounts/Specialty Accounts.
- Educating members on our products/services to members.
- Counseling members on credit and money management.
Market Assistant Manager
America First Credit Union
06.2016 - 03.2021
- Responsible for assisting the Manager with staff development.
- Coached staff in effective selling strategies.
- Conducted monthly branch audits.
- Trained new employees.
- Ensured member request or problems were resolved in a timely manner.
Consumer Loan Officer
America First Credit Union
06.2015 - 06.2016
- Originated, reviewed, processed, closed, and assisted with loan applications.
- Opening New Accounts/Specialty Accounts.
- Educating members on our products/services to members.
- Counseling members on credit and money management.
Lead Teller
America First Credit Union
12.2014 - 06.2015
- Originated, reviewed, processed, closed, and assisted with loan applications.
- Opening New Accounts/Specialty Accounts.
- Educating members on our products/services to members.
- Counseling members on credit and money management.
- Responsible for staff development.
- Maintained appropriate cash level controls.
- Conducted monthly branch audits.
Backup Lead Teller
America First Credit Union
01.2014 - 06.2015
- Originated, reviewed, processed, closed, and assisted with loan applications.
- Opening New Accounts/Specialty Accounts.
- Educating members on our products/services to members.
- Counseling members on credit and money management.
- Coaching staff and assisting Lead with staff development.
- Assisting Lead with monthly branch audits.
Teller
America First Credit Union
04.2013 - 12.2014
- Assisted members with deposits, transfers and withdrawals.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated members on products/services the Credit Union offered.
Education
Pharmacy Technician License -
Baldwin Park Adult And Community Education
Baldwin Park, CA01.2008
GED -
Pomona High School
Pomona, CA01.2007
Skills
Bilingual
Attentive to detail
Communication
Problem Solving
Leadership
Quick learner
Certification
- Notary
- NMLS
- MIM
Timeline
Consumer Loan Officer
America First Credit Union
03.2021 - Current
Market Assistant Manager
America First Credit Union
06.2016 - 03.2021
Consumer Loan Officer
America First Credit Union
06.2015 - 06.2016
Lead Teller
America First Credit Union
12.2014 - 06.2015
Backup Lead Teller
America First Credit Union
01.2014 - 06.2015
Teller
America First Credit Union
04.2013 - 12.2014
Pharmacy Technician License -
Baldwin Park Adult And Community Education
GED -
Pomona High School
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