Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Self Contractor
Uber - Doordash - Instacart
Orlando
01.2022 - Current
Delivered food and goods efficiently while providing excellent customer service in a fast-paced environment.
Maintained high customer satisfaction ratings, and consistent on-time deliveries.
Managed flexible scheduling while supporting two children in school and sports activities.
Demonstrated strong time management, route planning, and problem-solving skills.
Sales Associate
Overland de Venezuela
Barquisimeto
01.2016 - 12.2021
Sold floor and wall covering materials such as marble, granite, quartz, and tile products to residential and commercial clients in a high volume.
Provided personalized customer service, helping clients choose materials based on their needs and budget.
Maintained strong product knowledge, and contributed to monthly sales goals.
Handled inventory and restocking.
Assisted customers in product selection and provided knowledgeable recommendations.
Built strong customer relationships through attentive service and follow-up communication.
Conducted market research to understand customer preferences and improve sales strategies.
Sales Associate
Gina - Department Store
Barquisimeto
04.2010 - 11.2015
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained up-to-date knowledge of store policies.
Kept the work area clean and organized.
Maintained good communication and relationships with my colleagues and bosses.
Worked as a team for the goals of the store.
Sales Associate
Beco - Department Store
Barquisimeto
01.2005 - 12.2009
Assisted customers in product selection and provided knowledgeable recommendations.
Collaborated with team members to maintain store cleanliness and organization standards.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Education
English Course
EF International School of English
Cambridge, UK
02-2004
Bachelor of Science - Agro - Industrial Management
Universidad Yacambu
Venezuela
08-1999
Skills
Reliable and punctual
Fast learner with a strong attention to detail
Customer service experience
Bilingual – fluent in Spanish (native) and basic English
Organized and able to multitask
Excellent time management
Strong work ethic and team-oriented
Adaptable to fast-paced environments
Basic inventory handling and logistics understanding
Team collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Self Contractor
Uber - Doordash - Instacart
01.2022 - Current
Sales Associate
Overland de Venezuela
01.2016 - 12.2021
Sales Associate
Gina - Department Store
04.2010 - 11.2015
Sales Associate
Beco - Department Store
01.2005 - 12.2009
English Course
EF International School of English
Bachelor of Science - Agro - Industrial Management