Isabel Guerrero
College Park,MD
Summary
Efficient Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data entry, record keeping, and customer service. Excel in time management, communication, and organizational abilities, ensuring seamless office operations and positive client interactions.
Overview
4
4
years of professional experience
Work History
Clerk/Designer
Woods Flowers and Gifts
College Park, USA
09.2022 - Current
- Engaged with customers to provide product information and recommendations
- Consoled distressed clients on ordering flowers for funeral services, and sympathy arrangements.
- Processed payments and refunds accurately and efficiently.
- Maintained cleanliness and organization of the storefront and work areas.
- Assisted customers with inquiries and complaints in a professional manner.
- Contact businesses, churches, and venues to ensure deliveries are on time for events.
Hostess
Hard Times Cafe
College Park, USA
12.2021 - 09.2022
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted and seated guests efficiently during busy dining hours.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Restocked inventory.
- Supported special events by coordinating seating arrangements and guest lists.
Education
High School Diploma -
Parkdale High School
Riverdale Park, MD06.2023
Skills
- Communication
- Critical thinking
- Customer service
- Organization
- Attention to detail
- Team collaboration
- Payment processing
- Storefront maintenance
Accomplishments
FEMA IS-240.: Leadership And Influence
Timeline
Clerk/Designer
Woods Flowers and Gifts
09.2022 - Current
Hostess
Hard Times Cafe
12.2021 - 09.2022
High School Diploma -
Parkdale High School