Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabel Guzman

Long Beach,CA

Summary

Dedicated and detail-oriented professional with 16 years of experience in providing exceptional customer service, managing transactions, and ensuring compliance with banking regulations. Seeking to leverage my extensive skills to contribute to a dynamic team.

Overview

16
16
years of professional experience

Work History

Senior Bank Teller

Bank of America
01.2015 - Current
  • Ability to process a high volume of complex transactions
  • ATM and VAULT maintenance/ balancing
  • Overseeing associate transactions providing credible coaching when needed
  • Able to specify policy procedures of our terms and conditions to clients that inquire specific info
  • Ability to provide overrides to other peers with high risk transactions.

Representative

Bank of America
05.2008 - 12.2014
  • Provided customers convenient ways to bank, products, and solutions
  • Performed daily client transactions and balance my cashbox
  • Assisted in the opening and closing of the financial center.

Education

Millikan High School
Long Beach, CA

Skills

  • Team leadership
  • Dedicated and self-motivated
  • Multi-tasking
  • Ability to work under pressure
  • Fast learner and hard worker
  • Ability to handle confidential information
  • Strong customer relation skills and with peers
  • Work with accuracy and efficiency
  • Responsible and reliable

Languages

Spanish
Native or Bilingual

Timeline

Senior Bank Teller

Bank of America
01.2015 - Current

Representative

Bank of America
05.2008 - 12.2014

Millikan High School
Isabel Guzman