Judy Faulkner
Bland,MO
Summary
Proven professional with a history at The Maries County Bank, showcasing advanced problem-solving and strong interpersonal skills. Excelled in roles requiring meticulous cash handling and customer consulting, significantly enhancing branch performance and customer satisfaction. A goal-oriented team leader, adept at fostering trust and loyalty while maintaining high compliance standards.
Energetic with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Energetic [Job Title] with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Hardworking employee enthusiastic about learning Advisor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Senior Bank Teller
The Maries County Bank
08.2023 - Current
- Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Played a key role in achieving consistently high audit scores by adhering to strict compliance policies and procedures.
- Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
- Collaborated with team members to continually improve processes and enhance overall branch performance.
- Assisted branch management with audits and compliance requirements, maintaining an exemplary record of accuracy.
Service Advisor
Jost Tire
09.2021 - 05.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Reduced wait times with efficient coordination of service tasks among technicians.
Material Handler
LSC Communications
03.2018 - 04.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Education
High School Diploma -
Maries County R2
Belle, MO05-2016
Skills
- Goal-oriented mindset
- Cash handling expertise
- Advanced problem solving
- Strong interpersonal skills
- Cash counting
- Team leadership experience
- Commercial servicing
- Team player mentality
- Telemarketing expertise
- Bill preparation
- Customer consulting
Timeline
Senior Bank Teller
The Maries County Bank
08.2023 - Current
Service Advisor
Jost Tire
09.2021 - 05.2023
Material Handler
LSC Communications
03.2018 - 04.2021
High School Diploma -
Maries County R2
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