Tiara Beason Marion
Boiling Springs,SC
Summary
Dedicated banking professional with expertise in supervising branch operations and streamlining cash handling procedures. Proven ability to mentor staff and implement process improvements, leading to increased operational efficiency and client retention.
Overview
9
9
years of professional experience
Work History
Senior Bank Teller
Park National Bank
Spartanburg, SC
04.2025 - Current
- Supervised daily branch operations, ensuring compliance with banking regulations and policies.
- Mentored junior tellers, enhancing their proficiency in customer service and transaction processing.
- Streamlined cash handling procedures, reducing discrepancies and improving operational efficiency.
- Resolved complex customer inquiries, fostering strong relationships and promoting client retention.
- Oversaw vault operations, ensuring accuracy and security of cash handling processes.
- Implemented procedural improvements that enhanced transaction efficiency and reduced discrepancies.
- Trained and mentored junior tellers on vault protocols and customer service best practices.
- Developed training materials for new team members, fostering a culture of compliance and safety.
- Collaborated with management to streamline cash flow processes, improving overall operational effectiveness.
- Managed high-volume transactions while maintaining exceptional attention to detail and accuracy.
Teller
First Horizon Bank
Boiling Springs, SC
09.2021 - 08.2022
- Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Assisted in training new tellers, fostering a collaborative team environment.
- Maintained cash drawer integrity through regular reconciliation and error resolution.
Contact Center Representative
TD Bank
Greenville, SC
05.2018 - 09.2021
- Assisted customers with account inquiries and transaction processing to enhance satisfaction.
- Resolved complex issues through effective communication and problem-solving techniques.
- Maintained accurate records of customer interactions in CRM systems for reporting purposes.
- Collaborated with team members to streamline workflow processes and improve service efficiency.
Funding Specialist
American Credit Acceptance
Spartanburg, SC
05.2017 - 08.2018
- Processed funding applications, ensuring compliance with company standards and regulatory requirements.
- Assisted in analyzing borrower creditworthiness to determine loan eligibility and risk assessment.
- Collaborated with internal teams to streamline funding procedures and enhance overall efficiency.
- Coordinated communication between clients and financial institutions to resolve funding inquiries promptly.
Education
High School Diploma -
Boiling Springs High School
Boiling Springs, SCSkills
- Patience and tolerance
- Professionalism and integrity
- Goal-oriented mindset
- Cash handling expertise
- Advanced problem solving
- Conflict resolution
- Account maintenance
- Teller support
- Sales and Cross-selling
- Cash drawer balancing
- Banking software proficiency
Timeline
Senior Bank Teller
Park National Bank
04.2025 - Current
Teller
First Horizon Bank
09.2021 - 08.2022
Contact Center Representative
TD Bank
05.2018 - 09.2021
Funding Specialist
American Credit Acceptance
05.2017 - 08.2018
High School Diploma -
Boiling Springs High School