Isabel Herbert
Peoria,IL
Summary
Dedicated professional with strong order processing efficiency and customer service skills. Proven ability to enhance satisfaction and streamline workflows in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Copy and Print Associate
Office Depot
01.2026 - Current
- Operated high-volume printing equipment to produce quality materials efficiently.
- Assisted customers with copy and print services, ensuring accurate order fulfillment.
- Resolved customer inquiries related to print services, enhancing overall satisfaction.
- Provided technical support for customers using self-service printing kiosks.
- Trained new associates on equipment usage and customer service best practices.
- Collaborated with team members to streamline workflow processes for improved service delivery.
- Managed inventory of paper and printing supplies, maintaining optimal stock levels.
- Conducted regular maintenance on printing machinery to ensure operational efficiency.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Collaborated with team members to maximize efficiency, resulting in a more cohesive work environment.
Sales Associate
Marshalls
05.2023 - 05.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently at checkout, contributing to smooth operational flow.
- Maintained organized merchandise displays, ensuring visual appeal and easy navigation.
- Collaborated with team members to meet daily sales goals and maintain store standards.
Hostess
Olive Garden
02.2022 - 09.2022
- Managed guest seating flow to optimize wait times and enhance dining experience.
- Assisted guests with menu inquiries and provided recommendations based on preferences.
- Coordinated reservations and ensured timely communication with front-of-house staff.
- Trained new host staff on company protocols and customer service standards.
- Monitored dining room environment for cleanliness and comfort, addressing concerns promptly.
- Developed strong relationships with repeat customers to foster loyalty and satisfaction.
- Implemented improvements in seating arrangements to maximize efficiency during busy shifts.
Education
High School Diploma -
Limestone Communnity High School
Bartonville, ILMaster of Science - Psychology
Illinois State University
Normal05-2028
Skills
- Order processing efficiency
- File preparation expertise
- Cost estimation
- Print layout design
- Print production
- Cost estimation accuracy
- Sales techniques
- Graphic design
- Visual merchandising
Timeline
Copy and Print Associate
Office Depot
01.2026 - Current
Sales Associate
Marshalls
05.2023 - 05.2024
Hostess
Olive Garden
02.2022 - 09.2022
High School Diploma -
Limestone Communnity High School
Master of Science - Psychology
Illinois State University