Elena Isabel Hermosa
Merced,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Schnierow Dental Care
06.2023 - 04.2024
- Supported dental procedures including extractions, apicoectomy, root canal treatment, bone graft, etc.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
- Discussed treatment plans and pre/post operation instructions with patients
- Streamlined appointments scheduling for increased efficiency and reduced wait times.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with dental team to develop customized treatment plans for individual patients.
Shift Manager
The Green Olive
02.2022 - 06.2023
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained over 10 new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into team to maximize.
- Achieved consistent customer satisfaction by addressing concerns with sense of urgency and empathy.
- Deescalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Shift Leader
Chicken Maison
02.2021 - 01.2022
- Resolved conflicts between team members while preserving strong collaborative relationships during process
- Ensured proper store closing protocol were completed and documented accordingly (total revenue, inventory count, security procedures, etc.)
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
Associate of Applied Science - Biology
Merced Community College
Merced, CA05.2026
High School Diploma -
Hawthorne High School
Hawthorne, CA05.2020
Skills
- Equipment Sterilization
- Multitasking
- Able to perform well under pressure and novel obstacles
- Reliable time-management skills and goal-orientation based on increasing/decreasing urgency of tasks assigned
- Listens and executives instructions and commands accurately to achieve expectations and beyond
- Customer Assistance
- Interpersonal skills
- Strong communication skills
Volunteered
- Petsmart/catmondo: would help organize and collaborate on adoption fair events. In addition, would go twice a week to the cat shelter to feed, give water, and clean the cat’s habitats.
- Community service at hawthorne historical center american legion: Helped serving food for the veterans. Collaborated by cleaning the place after the event culminated.
Languages
- Bilingual - Fluent in Spanish and English
Certification
- Dental Radiology
- Infection Control
- Digital Dental Impressions
- First Aid/BLS (basic life support)
Timeline
Dental Assistant
Schnierow Dental Care
06.2023 - 04.2024
Shift Manager
The Green Olive
02.2022 - 06.2023
Shift Leader
Chicken Maison
02.2021 - 01.2022
Associate of Applied Science - Biology
Merced Community College
High School Diploma -
Hawthorne High School
Similar Profiles
Donielle (Donni) CharlesDonielle (Donni) Charles
Office Manager at Vatan Dental GroupOffice Manager at Vatan Dental Group
Shivam JhanjiShivam Jhanji
Dental Hygienist at Smile Care Dental Centre and Vimy Dental Care centreDental Hygienist at Smile Care Dental Centre and Vimy Dental Care centre
PAMAYA PERERAPAMAYA PERERA
Administration Assistant Officer at Dental Care /Dandneong Dental CareAdministration Assistant Officer at Dental Care /Dandneong Dental Care