Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Kaplan

Sparks,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Food Delivery Driver

DoorDash
Sparks, NV
01.2025 - Current
  • Utilized GPS and map applications efficiently to determine optimal routes, reducing delivery times and improving customer satisfaction.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.

Team Lead

Chick-fil-A
Sparks, NV
05.2023 - 08.2024
  • Identified and resolved issues promptly while overseeing team operations.
  • Supported team leads and colleagues in designated roles.
  • Assigned team members to their positions, managed shift breaks, and handled counting cash registers.
  • Addressed customer concerns, maintained a clean working environment, ensured customers' orders were accurate, and made guest connections to guarantee customer satisfaction.

Education

Associate of Science -

Truckee Meadows Community College
Reno, NV
05-2024

High School Diploma -

Truckee Meadows Community College High School
Reno. NV
05-2024

Skills

  • Customer relations
  • Typing proficiency
  • Phone call answering
  • 10-key proficiency
  • Microsoft Office Software

Timeline

Food Delivery Driver

DoorDash
01.2025 - Current

Team Lead

Chick-fil-A
05.2023 - 08.2024

Associate of Science -

Truckee Meadows Community College

High School Diploma -

Truckee Meadows Community College High School

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Isabel Kaplan