Isabel Magana
Plano,Illinois
Summary
Proven leader with extensive experience in retail management, notably at The UPS Store, where I spearheaded operations and staff management. Excelled in customer service and problem-solving, enhancing store efficiency and client satisfaction. Skilled in cash management and POS systems, I drove positive outcomes through effective team leadership and inventory control, significantly improving operational flow.
Overview
7
7
years of professional experience
Work History
Store Manager
The UPS Store
08.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cashier
Taco Bell
12.2019 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sandwich Artist
Subway
03.2017 - 08.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
High School Diploma -
West Aurora High School
Aurora05.2018
Skills
Customer Service
Problem-Solving
Multitasking and Organization
Training and mentoring
Team Leadership
Cash Management
Retail Inventory Management
Shift Scheduling
Employee Training
Inventory Control
POS Systems
Operations Management
Staff Management
Notary Public
I am a Notary Public in Illinois.
Timeline
Store Manager
The UPS Store
08.2020 - Current
Cashier
Taco Bell
12.2019 - 12.2020
Sandwich Artist
Subway
03.2017 - 08.2020
High School Diploma -
West Aurora High School
Similar Profiles
SHAFIYA RAPPSHAFIYA RAPP
Sales Associate at The UPS StoreSales Associate at The UPS Store
Elliot AbernathyElliot Abernathy
Sales Associate at The UPS StoreSales Associate at The UPS Store
Aubrie DukeAubrie Duke
Center Associate at The UPS StoreCenter Associate at The UPS Store
Shakara GreenShakara Green
Store Manager at The UPS StoreStore Manager at The UPS Store
Jean-Paul De VilliersJean-Paul De Villiers
Generator field technician at Unified PowerGenerator field technician at Unified Power