- Horseback Riding
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Hiking
- Running
- Surfing
- Camping
Isabel Montano
Undergraduate Student
Camarillo,CA
Summary
Customer-focused professional with expertise in customer service and inventory management. Trained and mentored staff to improve operational efficiency and enhance customer satisfaction. Skilled in utilizing technology, including Excel, iNaturalist, and GraphPad Prism, to streamline processes and support team initiatives.
Overview
4
4
years of professional experience
Work History
Key Holder Supervisor
Rip Curl
Camarillo, California
02.2023 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Executed daily cash handling processes, ensuring accuracy in transactions and financial reporting.
- Maintained inventory accuracy through diligent stock management and timely restocking efforts.
- Assisted in merchandising displays to optimize product visibility and drive sales.
- Managed cash handling processes, maintaining accuracy in register operations and financial reporting.
Barista/Cashier
Tifa&Gelato
Camarillo, California
08.2025 - 07.2026
- Delivered exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Prepared high-quality beverages and desserts, adhering to company recipes and standards.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Trained new staff on operational procedures and customer engagement techniques.
Sales Associate
Lowes Hardware
Chico, California
03.2025 - 05.2025
- Processed transactions accurately, ensuring adherence to company cash handling procedures.
- Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
- Maintained clean and organized checkout areas to promote a welcoming shopping environment.
- Collaborated with team members to improve operational efficiency during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Implemented promotional displays, increasing visibility of sales items at point of sale.
Smoothie Barista
Robeks Fresh Juices & Smoothies
Camarillo, California
06.2022 - 10.2023
- Trained new team members on smoothie preparation and customer service standards.
- Operated blending equipment and cash register efficiently during peak hours.
- Managed inventory levels, restocked ingredients to minimize downtime.
- Managed daily operations and ensured compliance with company policies.
- Supervised team members, providing training and support to enhance performance.
Education
Bachelor of Science - Biology (BS)
California State University, Channel Islands
Camarillo, CA05.2028
Skills
Sales techniques
Store operations
Daily reporting
Promotional strategies
Merchandising techniques
Employee scheduling
Operational compliance
Safety enforcement
Interests
Timeline
Barista/Cashier
Tifa&Gelato
08.2025 - 07.2026
Sales Associate
Lowes Hardware
03.2025 - 05.2025
Key Holder Supervisor
Rip Curl
02.2023 - Current
Smoothie Barista
Robeks Fresh Juices & Smoothies
06.2022 - 10.2023
Bachelor of Science - Biology (BS)
California State University, Channel Islands