Isabel Munoz
Grand Rapids,MI
Summary
Certified Pharmacy Technician (CPhT) with over two years of experience specializing in prescription data entry, insurance adjudication, and patient care. Proven ability to maintain confidentiality and ensure accuracy while delivering exceptional support in fast-paced environments. Recognized for strong organizational skills and meticulous attention to detail, with a dedicated focus on enhancing operational efficiency. Committed to fostering positive patient interactions and contributing to team success through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Meijer
Cutlerville, MI
10.2021 - Current
- Achieved high accuracy in data entry of patient and prescription details into pharmacy dispensing software. Maintained a steady output of over 55 scripts per hour, contributing to efficient pharmacy operations.
- Evaluated and resolved insurance claims, guaranteeing efficient processing and accurate discrepancy resolution.
- Maintain strict confidentiality of patient information and uphold HIPAA compliance with yearly updates.
- Collaborated with team members to support and promote pharmacy initiatives through clear communication, creating case studies, and accountability.
Assembly Line Worker
Wolverine Worldwide Inc.
Rockford, MI
07.2021 - 10.2021
- Oversaw quality assurance by inspecting production line for defects in over 70 products.
- - Prepared finished items for shipment, including packaging and labeling.
- - Maintained organized workflows to improve operational efficiency.
Education
Non-Accredited Pharmacy Technician Certification - Pharmacy
Grand Rapids Community College
Grand Rapids, MI08.2021
High School Diploma -
Grant High School
Grant, MI05.2018
Skills
- - Prescription Data Entry and Management
- - Insurance Adjudication
- - Microsoft Office and Google Drive
- - Customer Service and Patient Care
- - Confidentiality and HIPAA Compliance
- - Quality Assurance and Problem-Solving
- - Time Management and Task Prioritization
- Cross-functional collaboration
Certification
- Certified Pharmacy Technician (CPhT)
- State Registered Pharmacy Technician
Timeline
Data Entry Pharmacy Technician
Meijer
10.2021 - Current
Assembly Line Worker
Wolverine Worldwide Inc.
07.2021 - 10.2021
Non-Accredited Pharmacy Technician Certification - Pharmacy
Grand Rapids Community College
High School Diploma -
Grant High School