Isabel Ortega
Winter Garden
Summary
Energetic and detail-oriented professional re-entering the workforce after a successful 12-year caregiving tenure. Leverages 3 years of fast-paced restaurant server experience to deliver exceptional, high-stress customer service. Proven ability to multitask, manage schedules, and resolve conflicts calmly, eager to bring strong interpersonal skills and efficiency to any team.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Stay at Home Parent
Household
Oakland
06.2014 - Current
- Managed daily household routines and schedules effectively.
- Facilitated educational activities and learning opportunities for children.
- Coordinated meal planning and preparation for family nutrition.
- Developed and maintained organized household systems and processes.
- Handled budgeting and expense tracking for household finances.
Server
Pollos A La Brasa Mario
Orlando
02.2011 - 06.2014
- Provided exceptional customer service to enhance dining experiences.
- Managed table assignments and coordinated with kitchen staff for timely service.
- Processed customer orders accurately and efficiently using POS system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on restaurant policies and procedures.
- Handled customer inquiries and resolved complaints professionally and promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Colegio La Inmaculada
Medellin, ColombiaSkills
- Household management
- Budgeting
- Meal planning
- Educational facilitation
- Organizational systems
- Customer service
- Time management
- Team collaboration
- Problem resolution
- Problem-solving aptitude
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Stay at Home Parent
Household
06.2014 - Current
Server
Pollos A La Brasa Mario
02.2011 - 06.2014
Colegio La Inmaculada