Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Isabel Pacheco

Alvin

Summary

Dynamic and bilingual professional with expertise in logistics, cybersecurity, sales, and customer service. U.S. Army veteran with proven ability to manage complex operations, streamline processes, and train high-performing teams. Recognized for strong leadership, adaptability, and problem-solving skills in both military and civilian environments. Currently pursuing a Bachelor's in Cybersecurity Management and Policy to expand technical expertise.

Overview

5
5
years of professional experience
2024
2024
years of post-secondary education

Work History

Server & Trainer

Doña Leti
Houston
02.2025 - Current
  • Deliver excellent service in a high-volume environment, consistently earning positive customer feedback.
  • Mentor and train new staff, improving onboarding efficiency and team performance.
  • Manage cash handling, orders, and service flow with accuracy and professionalism.

Sales Associate & Soldering Technician

James Avery
Meyerland
06.2024 - 12.2024
  • Assisted 50+ customers daily with personalized product recommendations, increasing customer satisfaction.
  • Performed precise jewelry soldering and repairs, ensuring high-quality craftsmanship.
  • Supported inventory control and restocking, contributing to smooth store operations.

Transportation Management Coordinator

United States Army
02.2021 - 07.2024
  • Directed the scheduling, tracking, and documentation of domestic and international shipments, ensuring on-time delivery and mission readiness.
  • Optimized transportation routes and logistics operations to improve efficiency and support operational goals.
  • Worked with other soldiers on logistics procedures, strengthening team efficiency and overall performance.

Education

Bachelor of Science - Cybersecurity Management and Policy

University of Maryland Global Campus
12.2022 - 04.2026

High School -

Willowridge High School
Houston, TX

Skills

  • Supply Chain & Logistics Management
  • Cybersecurity Fundamentals
  • Leadership & Team Collaboration
  • Time Management & Multitasking
  • Problem-Solving & Critical Thinking
  • Customer Service & Sales
  • Communication (Bilingual: Spanish & English)

Work Preference

Job Search Status

Open to work

Location Preference

HybridRemote

Salary Range

$45000/yr - $200000/yr

Timeline

Server & Trainer

Doña Leti
02.2025 - Current

Sales Associate & Soldering Technician

James Avery
06.2024 - 12.2024

Bachelor of Science - Cybersecurity Management and Policy

University of Maryland Global Campus
12.2022 - 04.2026

Transportation Management Coordinator

United States Army
02.2021 - 07.2024

High School -

Willowridge High School
Isabel Pacheco