Highly motivated customer service employee with experience in guest support, complaint resolution, and communication. Skilled in multitasking, patience, and adapting to different personalities to deliver reliable, positive service.
Overview
3
3
years of professional experience
Work History
Dance Instructor
CDSD The Dancers' Studio
Metairie, Louisiana
08.2026 - Current
Developed and implemented dance classes for students of all ages, levels, and abilities.
Choreographed routines that enhanced student skills and expanded their dance repertoire.
Collaborated with instructors to create customized lesson plans that addressed diverse student abilities.
Dance Instructor
Molly Myers Dance Academy LLC
Zachary, Louisiana
07.2026 - Current
Guided students in mastering technique, posture, timing, and stage presence for improved performance.
Designed age-appropriate lesson plans to enhance skill development.
Facilitated positive classroom behavior to ensure productive rehearsal environments.
Customer Service Representative
Zip NOLA
Laplace, Louisiana
05.2024 - 08.2026
Guided customers in product selection, ordering, billing, returns, exchanges, and technical support to ensure a seamless experience.
Resolved customer complaints through calm communication and effective problem-solving to enhance satisfaction.
Answered customer calls and resolved service questions for Zip NOLA clients.
Zip Line Tour Guide
Zip NOLA
Laplace, Louisiana
05.2023 - 08.2026
Maintained professionalism with guests while providing guidance and assistance.
Supported parents and participants during program activities to enhance overall experience.
Communicated updates to management on changes to operating procedures and customer service policies.