Isabel Perez
Phoenix,AZ
Summary
Team player who possesses excellent customer service and organizational skills and enjoys taking on new challenges that highlight my ability to connect with others and establish a supportive and trusting work environment. My skill set includes a positive “can-do” attitude, solid time management expertise, proficiency in customer sales and service. I am also very passionate about using my expertise and knowledge to cater to customer needs and who is ready to bring my skills to a new work environment.
Overview
7
7
years of professional experience
Work History
Sales Representative
Cricket Wireless
1225 W Main St
05.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Streamlined sales process, reducing time from lead to close.
- Built relationships with customers and community to promote long term business growth.
Sales Associate
Floreria Mi Sueño
Phoenix, AZ
06.2020 - 07.2023
- Answering phone calls in a timely manner with proper phone etiquette. Taking guests orders for floral arrangements and delivering in a timely manner. Offering the best floral arrangements that best meet the needs of the customer. Checking guests out for purchases with the POS system and managing a register alone in a high volume environment.
Sales Associate
Libra Furniture Store
Phoenix, AZ
02.2018 - 04.2020
- Managing the flow of the guests that come in and out. Providing customer service and answering any questions or concerns guests may have. Educating guests on any store promotions for the month. Answering phone calls in a timely manner with proper phone etiquette. Maintaining a clean environment at all times. Over exceeding the monthly sales goal and keeping up with great performance.
Education
High School Diploma - undefined
Student Choice High School
Skills
- Accuracy and attention to detail
- Organization and prioritization
- Cash handling experience with receiving and processing currency
- Strong Communication skills
- Sales
- Relationship building
- Product and service knowledge
- Sales strategy development
Timeline
Sales Representative
Cricket Wireless
05.2021 - Current
Sales Associate
Floreria Mi Sueño
06.2020 - 07.2023
Sales Associate
Libra Furniture Store
02.2018 - 04.2020
High School Diploma - undefined
Student Choice High School