Isabel Ramirez-Olguin
Arcadia
Summary
I am a versatile professional with experience as a Certified Nursing Assistant, a former retail store clerk, and a payroll clerk. Throughout my career, I’ve honed a diverse set of skills that allow me to excel in various environments. From providing compassionate care to clients as a CNA to managing payroll details and supporting customers in retail, I bring a strong work ethic and a commitment to excellence. My approachable nature and strong work ethic, allow me to contribute meaningfully in any role and adapt to new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Comfort Keepers
Fort Myers
08.2024 - Current
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided emotional support to family members regarding end-of-life decisions.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Responded quickly to emergency situations involving sudden illness or injury.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Clerk
El Retiro
Arcadia
11.2022 - 07.2024
- Processed payments, refunds, and exchanges accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Communicated with customers and employees to answer questions or explain information.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Inventoried and ordered materials, supplies and services.
- Processed customer payments accurately and efficiently.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Entered data into computer systems accurately and efficiently.
Payroll Clerk
Jose I Ramirez Harvesting
Arcadia
12.2021 - 04.2023
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Managed payroll for temporary, hourly and salaried employees.
- Tracked and managed employee leave balances, including vacation, sick, and personal leave.
- Managed and maintained confidential employee payroll records.
- Processed and issued paychecks and earnings statements.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Calculated accurate wages, including overtime, salary increases and bonuses.
Education
High school diploma -
Desoto County High School
Arcadia, FL05.2023
Skills
- Team collaboration
- Time management
- Data entry
- Problem solving
- Customer service
- Cash handling
- Cash counting
- Clear communication
- Trustworthiness and integrity
- Approachable
- Fluent bilingualism
Certification
- CPR Certification
- State Tested Nursing Assistant
Languages
Spanish, Fluent
Timeline
Certified Nursing Assistant (CNA)
Comfort Keepers
08.2024 - Current
Clerk
El Retiro
11.2022 - 07.2024
Payroll Clerk
Jose I Ramirez Harvesting
12.2021 - 04.2023
High school diploma -
Desoto County High School