Salissa Herrera
Colorado Springs
Summary
Dedicated Certified Nursing Assistant (CNA) with hands-on patient care experience and a solid foundation in leadership and customer service. Expertise in daily living assistance, vital sign monitoring, and ensuring a safe environment. Experienced in fast-paced team settings, emphasizing communication and reliability. Aiming to leverage skills to deliver compassionate, patient-centered care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Springs Village
05.2025 - Current
- Assist residents with activities of daily living including bathing, dressing, grooming, feeding, and mobility support.
- Monitored and recorded vital signs, ensuring timely intervention for any abnormalities.
- Supported nursing staff with patient care, promptly reporting changes in patient condition to enhance care quality.
- Assist with transfers and mobility while following proper safety procedures.
- Provided emotional support and compassionate care, fostering a comforting environment for residents and families.
- Ensured cleanliness and safety in resident areas by conducting regular inspections and cleaning routines.
- Communicate effectively with healthcare staff to ensure quality patient care.
General Manager
Dickey’s Barbecue Pit
05.2022 - Current
- Managed daily operations in high-volume environment, ensuring exceptional customer service standards.
- Supervised, trained, and motivated team members, fostering productivity and collaboration.
- Resolved customer concerns with professionalism, enhancing overall customer satisfaction.
- Demonstrated leadership, organization, and multitasking skills in a fast-paced setting.
- Managed scheduling, inventory control, and operational efficiency.
Team Member
Panda Express
08.2018 - 05.2022
- Provided exceptional customer service to enhance guest satisfaction in fast-paced environment.
- Supported food preparation and ensured sanitation and order accuracy to maintain high quality standards.
- Collaborated with team members to streamline workflow and improve service delivery.
- Handled cash transactions accurately and professionally.
Education
High School Diploma -
Doherty High School
Skills
- Patient Care Assistance
- Vital Signs Monitoring
- Patient Safety
- Patient Coordination
- Heartsaver First Aid CPR AED
- Healthcare Collaboration
- Compassionate Communication
- Effective Communication
- Team Collaboration
- Time Management
- Fast-paced Multitasking
- Problem-Solving
- Team Leadership
- Dependability & Professionalism
- Leadership Training
Certification
Certified Nursing Assistant (CNA), Pikes Peak State College
First Aid CPR AED Certified, Scene’s Safe CPR & First Aid Trainings LLC
Timeline
Certified Nursing Assistant (CNA)
Springs Village
05.2025 - Current
General Manager
Dickey’s Barbecue Pit
05.2022 - Current
Team Member
Panda Express
08.2018 - 05.2022
High School Diploma -
Doherty High School