Isabel Saban
Honolulu,HI
Summary
In my previous job experiences, I have demonstrated sales expertise and exceptional customer service skills. I achieved sales goals through effective relationship-building and upselling techniques. I have shown strength in multitasking and maintained a professional demeanor, which increased client satisfaction and promoted loyal relationships. I am a hardworking and passionate job seeker with solid organizational skills. I am eager to secure an entry-level waitress position and ready to help the team achieve the restaurant’s goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Aloha Hawaii Tours
06.2023 - 06.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
Restaurant Server
Gen Korean BBQ House
07.2021 - 04.2023
- Enhanced customer satisfaction by providing attentive and personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Dinner Server
Tom´s Restaurant
08.2018 - 01.2020
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Marketing
San Martín De Porres
Lima, Peru12-2014
Skills
- Exceptional Customer Service
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Sales expertise
- Professional Demeanor
Affiliations
- Boys & Girls Club
Additional Information
I have applied to volunteer at the club and am waiting for an appointment.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Aloha Hawaii Tours
06.2023 - 06.2024
Restaurant Server
Gen Korean BBQ House
07.2021 - 04.2023
Dinner Server
Tom´s Restaurant
08.2018 - 01.2020
Bachelor of Arts - Marketing
San Martín De Porres
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