Isabel Smith
Austin
Summary
Fine Dining Server with 5+ years of experience in the food service industry. Friendly and personable with strong organization, planning, and teamwork skills. Highly committed to providing enjoyable dining experiences for guests.
Overview
6
6
years of professional experience
Work History
Server/Accounts Payable Clerk
Stage Fine Foods
03.2022 - 03.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported management by processing invoices and documents.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Client Service Representative
LaVida Massage
06.2020 - 03.2022
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Sought ways to improve processes and services provided.
- Cross-trained and backed up other customer service managers.
- Acted as first point of contact and set appointments for prospective clients.
- Trained new team members on company procedures, customer service and issue resolution.
Server
Siegel's
08.2018 - 03.2020
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Oakland Community College
Bloomfield Hills, MISkills
- Quickbooks
- Organization and Planning
- TABC Certification
- Punctual
- Team Training
- Food Handlers Certification
Timeline
Server/Accounts Payable Clerk
Stage Fine Foods
03.2022 - 03.2024
Client Service Representative
LaVida Massage
06.2020 - 03.2022
Server
Siegel's
08.2018 - 03.2020
Oakland Community College
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