Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Craftsmanship
Timeline
Generic

Isabel Tolentino-Hernandez

South Bend,IN

Summary

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proven ability to promote organization and availability through effective schedule development. Brings excellent customer service and conflict management skills to the table.

Overview

3
3
years of professional experience

Work History

Crew Member

Auntie Anne's Pretzels
07.2023 - 01.2024
    • Worked front counter, drive-thru and other areas.
    • Took orders, prepared meals, and collected payments.
    • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
    • Worked well with teammates and accepted coaching from management team.
    • Kept food preparation area, equipment, and utensils clean and sanitary.
    • Trained new team members on procedures, customer service, and sales techniques.

Associate

Bath & Body Works
10.2021 - 10.2023
    • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
    • Developed and implemented strategies to increase customer satisfaction and engagement.
    • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
    • Increased sales by customizing pitches to address specific customers needs and concerns.
    • Managed efficient cash register operations.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Youth Secretary

Iglesia Cristiana Emanuel
07.2021 - 03.2023
  • Provided administrative support to the youth Pastor by maintaining an organized filing system and assisting with event preparation.
  • Improved communication between parents and staff by maintaining comprehensive email list for updates and announcements.
  • Coordinated with worship leaders to involve youth members in music, drama, or other artistic expressions during services.
  • Successfully managed budgets allocated for Youth Secretary activities ensuring efficient resource allocation.

Volunteering - Community Garden

Ivy Tech community college
07.2021 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate degree -

Ivy Tech Community College
South Bend, IN
09.2024

High School Diploma -

Riley High School
South Bend, IN
06.2021

Skills

  • Teamwork and Collaboration
  • Communication
  • General Computers knowledge
  • General Coding knowledge
  • Inventor / Solidworks Software Knowledge
  • Events Planning
  • Fundraising expertise
  • Guest Services
  • Problem-solving abilities
  • Multitasking Abilities
  • Critical Thinking
  • Microsoft Office
  • Documentation and Recordkeeping
  • Social media knowledge

Languages

Spanish
Limited Working

Affiliations

  • Delight ( Christian women's Group )

Craftsmanship

I enjoy a variety of crafts, but recently I've been particularly enjoying knitting and crocheting. It's a fun way to distract myself while creating unique outfits that I can gift to friends. While I enjoy many other crafts, these two are my favorite. It's a fun way to distract me.

Timeline

Crew Member

Auntie Anne's Pretzels
07.2023 - 01.2024

Associate

Bath & Body Works
10.2021 - 10.2023

Youth Secretary

Iglesia Cristiana Emanuel
07.2021 - 03.2023

Volunteering - Community Garden

Ivy Tech community college
07.2021 - 09.2021

Associate degree -

Ivy Tech Community College

High School Diploma -

Riley High School

Similar Profiles

CREATE PROFILE
Isabel Tolentino-Hernandez