Isabel Vega
Long Beach ,CA
Summary
Accomplished Lead Server at Aleppos Kitchen, renowned for enhancing customer satisfaction through exceptional problem-solving and team leadership. Successfully managed high-volume dining periods, fostering a positive workplace culture. Leveraged attention to detail and a friendly attitude to cultivate lasting client relationships, boosting sales by 20% through personalized service and strategic recommendations.
Overview
3
3
years of professional experience
Work History
Lead Server
Aleppos Kitchen
Anaheim, CA
08.2024 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Sales Consultant
Acura Of Glendale
Glendale, CA
09.2024 - 02.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Server
Balboa Bay Resort
07.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Options For Youth
Long Beach, CASkills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
Languages
Spanish
Full Professional
Timeline
Sales Consultant
Acura Of Glendale
09.2024 - 02.2025
Lead Server
Aleppos Kitchen
08.2024 - Current
Server
Balboa Bay Resort
07.2022 - 08.2024
High School Diploma -
Options For Youth