Isabel Wilson
Aurora,OH
Summary
I aspire to work for Stryker to contribute to your innovative medical technology solutions that significantly improve patient outcomes. With a strong commitment to personal and professional growth, I am eager to leverage Stryker's extensive training programs and collaborative environment to enhance my skills and career trajectory. Additionally, I am motivated by Stryker's dedication to diversity, inclusion, and ethical practices, which align with my own values and aspirations.
Overview
3
3
years of professional experience
Work History
Grossing Technician
Apex Dermatology
01.2024 - Current
- Contributed to improved patient care by providing timely and accurate test results for diagnosis and treatment planning.
- Ensured accurate testing results by maintaining high-quality histology slides for pathologists' review.
- Collaborated with multidisciplinary team members to ensure optimal patient outcomes through precise tissue evaluation.
Front Desk Receptionist
Spa Walden
06.2023 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Exceeded sales quotas by providing gift card and retail recommendations.
Supervisor of Operations
Woodhouse Day Spa
06.2021 - 06.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Exceeded sales quotas by providing gift card and retail recommendations.
Education
Bachelor of Science - Biology, Concentration in Neuroscience
John Carroll University
Cleveland, OH01.2024
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Relationship Building
- Troubleshooting
Extracurriculars and Service
- Tutored at Roxboro Middle School
- Aided in events put on by the Biology Department
- Teaching Assistant for General Chemistry, Organic Chemistry, and Biochemistry Lab
Timeline
Grossing Technician
Apex Dermatology
01.2024 - Current
Front Desk Receptionist
Spa Walden
06.2023 - Current
Supervisor of Operations
Woodhouse Day Spa
06.2021 - 06.2023
Bachelor of Science - Biology, Concentration in Neuroscience
John Carroll University
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