Overview
Work History
Education
Skills
Timeline
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Isabel Zuniga

Munster,IN

Overview

4
4
years of professional experience

Work History

Intake Specialist

Bridge Legal
08.2022 - 09.2023
  • Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.

Provost Research Fellow/Research Coordinator

Loyola University Chicago
06.2020 - 08.2021
  • Streamlined research processes to meet tight deadlines for multiple simultaneous projects
  • Coordinated academic and professional materials to ensure project success
  • Managed research timelines and schedules including interviews, edits, and draft deadlines.

Undergraduate Research Fellow

Newberry Library
12.2019 - 06.2020
  • Managed and coordinated team of academics to achieve maximum quality output in a fast-paced work environment
  • Coordination included that of video, audio, and G-suite materials
  • Provided feedback and edits to team members in order to ensure content accuracy.

Education

Bachelor of Arts - English Language And Literature

Loyola University Chicago
Chicago, IL
06.2021

Skills

  • Crisis Management
  • Case Management
  • Data Entry
  • Records Management
  • Appointment Scheduling
  • Client Needs Assessments

Timeline

Intake Specialist

Bridge Legal
08.2022 - 09.2023

Provost Research Fellow/Research Coordinator

Loyola University Chicago
06.2020 - 08.2021

Undergraduate Research Fellow

Newberry Library
12.2019 - 06.2020

Bachelor of Arts - English Language And Literature

Loyola University Chicago

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Isabel Zuniga