Professional Summary
Overview
Work History
Education
Skills
MILITARY EXPERIENCE AND TRAINING
Timeline

Ebony Brown

Department Of Family And Protective Services
Hutto,TX
11
years of professional experience

Improving the quality of life and well-being of others is my passion and my pursuit. My education, employment, volunteerism and internships, have prepared me well for a career in social work where supervision, research, mediating, coordinating and assisting people and facilities in the community to help solve problems, is required.

Work History

Intake Specialist

6 Years 2 Months
Department Of Family And Protective Services | 08.2020 - Current
  • Conducted phone interviews to gather information for intakes for CPS, APS, and HHSC, ensuring comprehensive data collection for case assessments.
  • Evaluated intake reports for completeness, accuracy, and immediate safety concerns.
  • Documented sensitive case details in case management systems with strict confidentiality standards.
  • Routed priority referrals to appropriate units based on policy and risk criteria.

QMHP/ Landlord Outreach Specialist

3 Years 4 Months
Integral Care | 04.2023 - 08.2026
  • Enforced lease policies, conducted move-in and move-out procedures, and managed property standards.
  • Negotiated lease terms and maintained compliant rental agreements for residential tenants.
  • Resolved tenant concerns promptly, documenting requests and follow-up actions accurately.
  • Coordinated property inspections, repairs, and preventative maintenance with vendors and contractors.
  • Conducted Coordinated assessments for clients with a mental health diagnosis.

Supply Specialist

6 Years
New Mexico National Guard | 10.2015 - 10.2021
  • Managed supply requisitions and maintained accurate accountability records for equipment and materials.
  • Processed issue, turn-in, and transfer transactions using standardized property book procedures.
  • Monitored inventory levels and replenished stock to support uninterrupted unit operations.
  • Audited records for accuracy and resolved discrepancies across supply and property databases.

Internships and Volunteer Work

4 Months
HU CARES- Substance Abuse Prevention Coalition | 01.2020 - 05.2020
  • The Substance Abuse Prevention Coalition aims to spread awareness and implement prevention strategies within the community.
  • Led creation of "Community Field Day" event, fostering collaboration and engagement among community members and outreach programs.
  • Crafted sponsorship letters, securing partnerships to enhance community program funding.
  • Organized existing and emerging information about programs to conduct updated studies using SPSS database
  • Organized program information and conducted updated studies using SPSS database, contributing to informed decision-making in coalition strategies.
  • MSW Intern

MSW Intern

4 Months
Somos Familia | 08.2019 - 12.2019
  • Las Vegas, NM. August 2019- December 2019
  • Individually created and implemented an 8-week substance use/abuse program for teenagers at a local High School.
  • Completed treatment plans for teenagers in High School
  • Developed and finalized treatment plans for high school teenagers to address individual needs and promote well-being.
  • Supported administrative functions including grant writing, budget review, and clinic chart audits to enhance operational efficiency.
  • Created and implemented an 8-week substance use prevention program for teenagers at a local high school, fostering awareness and healthier choices.

BSW Intern

9 Months
Rio Gallinas Charter School | 08.2018 - 05.2019
  • Las Vegas, NM. August 2018- May 2019
  • Rio Gallinas is an alternative school for student's Pre- K- 8th grade. The school focuses on the needs of the children and promotes a healthy learning environment.
  • Performed academic advising and taught study skills to students with learning disabilities.
  • Conducted an all-girls group that engaged actively within the community.
  • Individually counseled a diverse student body, including disadvantaged and international students.
  • Focused on aligning students' abilities, aptitudes, and interests to optimize student growth and success.

BSW Intern

9 Months
Samaritan House | 08.2017 - 05.2018
  • Las Vegas, NM. August 2017 - May 2018
  • Samaritan House is a non-profit organization that provides for long-term, as well as short-term homelessness.
  • Assisted clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment.
  • Research, refer, and advocate for community resources, such as food stamps, childcare, and health care to assist and improve a client's well-being.
  • Respond to crisis situations such as child abuse and mental health emergencies.
  • Develop and evaluate programs and services to ensure that basic client needs are met.
  • Assisted in grant writing process.

Education

Master of Social Work - Leadership And Administration

New Mexico Highlands University | Las Vegas, NM | 05.2020

Bachelor of Social Work - Social Work

New Mexico Highlands University | Las Vegas, NM | 05.2018

High School Diploma

Cedar Ridge High School | Round Rock, TX | 06.2013

Skills

Case Management
SPSS
Research
Curriculum Development
Crisis management
Multi-line phone systems
Data confidentiality
Data entry
Intake assessment
Empathetic communication
Records management
Group Therapy
Data Analysis
Statistics
Community Outreach
Resource Coordination

MILITARY EXPERIENCE AND TRAINING

MILITARY EXPERIENCE AND TRAINING

Timeline

QMHP/ Landlord Outreach Specialist

Integral Care
04.2023 - 08.2026Read More

Intake Specialist

Department Of Family And Protective Services
08.2020 - CurrentRead More

Internships and Volunteer Work

HU CARES- Substance Abuse Prevention Coalition
01.2020 - 05.2020Read More

MSW Intern

Somos Familia
08.2019 - 12.2019Read More

BSW Intern

Rio Gallinas Charter School
08.2018 - 05.2019Read More

BSW Intern

Samaritan House
08.2017 - 05.2018Read More

Supply Specialist

New Mexico National Guard
10.2015 - 10.2021Read More

Cedar Ridge High School

High School Diploma
Read More

New Mexico Highlands University

Bachelor of Social Work from Social Work
Read More

New Mexico Highlands University

Master of Social Work from Leadership And Administration
Read More
Ebony Brown