Isabela DeSha
Jefferson City
Overview
5
5
years of professional experience
Work History
Front of House Team Member / Trainer / Kitchen Crew
Chick-Fil-A
Jefferson City, MO
05.2021 - 05.2023
- Adapt in customer service and time management.
- Skilled in financial transactions and training
- Consistently surpassing management's performance metrics. Able to demonstrate a strong work ethic and patience, contributing to team success and operational excellence.
Gas dock attendant
Big Thunder Marine
Lake of the Ozarks, MO
05.2023 - 08.2023
- Handled cash transactions accurately, maintaining accountability for financial activities at the gas dock.
- Facilitated smooth communications between boat owners, staff members, and management regarding gas dock operations.
- Followed boat fueling safety requirements before proceeding with fill-ups.
Bilingual Social Service Provider
El Puente Hispanic Ministry
Jefferson City, MO
10.2024
- Accurately made phone calls between clients and clinics to schedule and counsel appointments.
- Skillfully interpreted between two people and between English and Spanish to ensure that both parties were correctly informed
- Confidently leads weekly English classes to Spanish speakers to better their level of English.
Server
Big Whiskey's American Bar & Grill
Jefferson City, MO
05.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Processed customer orders accurately using point-of-sale system, minimizing errors during transactions.
- Trained new servers on restaurant policies, service techniques, and menu knowledge to enhance team performance.
Education
Associate Science Business Degree -
State Technical College of Missouri
03-2026
High School - undefined
Jefferson City High School
Jefferson City, Missouri01-2023
Skills
- Strong Work Ethic
- Patience and Empathy
- Customer Assistance
- Time management skills
- Bilingual in English and Spanish
Accomplishments
- Completed an exchange year in Bogota Colombia with Rotary International from August 2023–June 2024. During that time was enrolled in El Colegio Carmelo and assisted in English classes with children ages 6-12.
- Obtained a Community Interpreter Certificate.
Languages
Spanish
Native or Bilingual
Timeline
Server
Big Whiskey's American Bar & Grill
05.2025 - Current
Bilingual Social Service Provider
El Puente Hispanic Ministry
10.2024
Gas dock attendant
Big Thunder Marine
05.2023 - 08.2023
Front of House Team Member / Trainer / Kitchen Crew
Chick-Fil-A
05.2021 - 05.2023
High School - undefined
Jefferson City High School
Associate Science Business Degree -
State Technical College of Missouri