Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabela Landers

Greenwell Springs

Summary

Through my experiences working in a wide range of environments, I have become an excellent problem solver, often having to diagnose and resolve problems ranging from animal illnesses to technical issues with machinery. I am proactive and adapt to new working environments quickly, going out of my way to learn as much as possible, even outside of work hours. Additionally, I am very detail-oriented and enjoy finding new ways to optimize processes to improve efficiency. I love helping people and working with them to resolve their problems or answer questions with compassion. Because of this, I form many positive relationships with repeat customers, often being their go-to person when they visit.

Overview

5
5
years of professional experience

Work History

Animal Caretaker and Sales Associate

Pet Supplies Plus
11.2025 - Current
  • Educated customers on pet care best practices and product recommendations.
  • Collaborated with team members to enhance overall customer service experience.
  • Developed strong relationships with customers through attentive service and support.
  • Provided daily care for animals, ensuring proper feeding and cleanliness.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure

Deli Clerk

Oak Point
08.2023 - 08.2024
  • Assisted customers in selecting products and provided product information.
  • Maintained cleanliness and organization of deli workstation.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Delivered exellent customer service to guests, even in peak business periods to promote retention.
  • Collaborated with team members to restock inventory and manage product displays effectively.

Sales Associate

Goodwill Industries Of Southeastern Louisiana
05.2021 - 08.2021
  • Maintained store organization and inventory accuracy through regular stock checks and restocking efforts.
  • Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.

Education

No Degree - General Science

Baton Rouge Community College
Baton Rouge, LA

High School Diploma -

Louisiana School For Math, Science, And The Arts
Natchitoches, LA
05-2021

Bachelor of Science - Environmental Biology

Louisiana State University
Baton Rouge, LA

Skills

  • Customer service
  • Teamwork and collaboration
  • Critical Thinking and Problem-solving skills
  • Active listening
  • Relationship building
  • Complaint handling and Resolution
  • Self-education

Accomplishments

  • Diagnosed the main problems with the aquarium systems at Pet Supplies Plus and was able to reduce fish deaths to the point we did not have to order new ones every week.
  • Won a "build the basket" contest at Pet Supplies Plus by having the highest percentage of successfully upselling dog products through excellent customer service even though I primarily work away from the dog isles or registers

Timeline

Animal Caretaker and Sales Associate

Pet Supplies Plus
11.2025 - Current

Deli Clerk

Oak Point
08.2023 - 08.2024

Sales Associate

Goodwill Industries Of Southeastern Louisiana
05.2021 - 08.2021

No Degree - General Science

Baton Rouge Community College

High School Diploma -

Louisiana School For Math, Science, And The Arts

Bachelor of Science - Environmental Biology

Louisiana State University
Isabela Landers