Summary
Overview
Work History
Education
Skills
Timeline
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Isabela Radio-Rodriguez

Syracuse,NY

Summary

Hardworking, and self-motivated individual with a Bachelor of Science in Cyber Security. Utilizes communication skills, and time management to assist team members in timely task completion, and efficiency. Able to perform in fast-paced environments, while managing multiple priorities with a positive attitude, and a willingness to take on added responsibilities to assure completion of simultaneous tasks. Obtains a vast knowledge of problem solving skills within the financial sector of the cyber field, and is interested in assisting companies in forecasting, and identifying current and potential fraud liabilities within, and against the company. Isabela is seeking a position that will afford the opportunity to leverage their computer expertise while enhancing their knowledge in the field of financial crime.

Overview

5
5
years of professional experience

Work History

Server

XO Taco
05.2021 - Current
  • Multitasked taking orders and serving 6-10 table sections independently
  • Communicated with customers in a professional manner to resolve questions and concerns
  • Learned basic managerial tasks such as how to run the floor, counting money, and helping with customer complaints.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server, Host, To-go

CopperTop Tavern
01.2019 - 01.2021
  • Utilized time management skills with sometimes over 30 parties on wait-list
  • Assisted other wait staff to ensure tasks were completed efficiently.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Led training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelors of Science in Cyber Security - Fraud And Financial Crime

Utica University
Utica, NY
05.2022

Associates of Science in Criminal Justice, - Criminology

Onondaga Community College
Syracuse, NY
05.2020

Skills

  • Operating systems: IOS, Windows, Linux (Ubuntu, Kali Linux)
  • Familiar with programming language Python
  • Software and Applications: Wireshark, Office 365
  • Time management and multitasking
  • Guest Relations Management
  • Cash Handling and Sales Techniques
  • Staff Training and Team Leadership
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Adaptability and Flexibility

Timeline

Server

XO Taco
05.2021 - Current

Server, Host, To-go

CopperTop Tavern
01.2019 - 01.2021

Bachelors of Science in Cyber Security - Fraud And Financial Crime

Utica University

Associates of Science in Criminal Justice, - Criminology

Onondaga Community College
Isabela Radio-Rodriguez