Isabela Rodrigues
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Banking Assistant
Itau Bank
03.2014 - 06.2017
- Enhanced customer satisfaction by providing efficient and accurate banking services.
- Streamlined account opening processes for faster service, resulting in increased new accounts.
- Assisted clients with loan applications, successfully securing funding for their needs.
- Reduced processing times by implementing digital document management systems.
- Collaborated with team members to achieve branch sales targets consistently.
- Improved client retention rates through proactive relationship building and timely issue resolution.
Manager
Alegretto Grill
02.2009 - 02.2013
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Education
Master - Marketing Management And Research
USA Language Center At San Diego University of Integrative Studies
San Diego, CA12.2023
Certificate - Marketing Management And Research
USA Language Center At San Diego University of Integrative Studies
San Diego, CA03.2020
Skills
- Customer Service
- Debt Management
- Financial Analysis
- Problem Solving
- Attention to Detail
- Relationship Building
- Conflict Resolution
- Loan Processing
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Banking Assistant
Itau Bank
03.2014 - 06.2017
Manager
Alegretto Grill
02.2009 - 02.2013
Master - Marketing Management And Research
USA Language Center At San Diego University of Integrative Studies
Certificate - Marketing Management And Research
USA Language Center At San Diego University of Integrative Studies
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