Summary
Overview
Work History
Education
Skills
Timeline
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Isabel Del Rosario Gamez Romero

West Palm Beach,FLORIDA

Summary

To aspire to integrate into a dynamic and progressive organization, where I can deploy my skills and contribute to business growth and success. With a strong work ethic, excellent communication skills, and a fervor for continuous learning, my purpose is to make a positive impact by leveraging my experience and dedication to achieve both personal and organizational goals. My results-oriented approach and ability to adapt to new situations enable me to successfully tackle any task at hand, ensuring excellence in execution and the attainment of outstanding results.

Overview

1
1
year of professional experience

Work History

Waitress Supervisor

561 Ceviche
West Palm Beach, FL
12.2022 - Current
  • As a waitress supervisor with experience in leadership and costumer service, I possess strong communication, problem-solving and teamwork skill.
  • Controlled daily operations and ensured efficient workflow by coordinating schedules, delegating tasks, and providing guidance to a team of employees
  • Implemented effective strategies to optimize customer satisfaction, including resolving customer inquiries, addressing concerns, and maintaining a high level of service quality

Customer Service Representative

Barker Insurance Grup
West Palm Beach, FL
06.2023 - 01.2024
  • Has equipped me with exceptional skill in interpersonal communication and empathy, as well as effective management of challenging situations .
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

Registered Behavior Technician (RBT)
04-2024

Registered Costumer Service Representative (RCSR )

*Andy Beverly School (Online Course)
08-2023

High School Diploma -

Centro Politecnico "Jose Marti"
Holguin, Cuba
11-2022

Skills

  • Excellent Communication Skill : Able to articulate ideas clearly and concisely with clients and colleagues, thereby facilitating problem-solving and effective collaboration on multidisciplinary projects
  • Attention to detail : Meticulous in reviewing and evaluating information, ensuring accuracy and precision in all assigned tasks
  • Strong problem-solving skills: Recognizing issues, thoroughly analyzing information, and devising effective solutions'
  • Adaptability :Adept at thriving in a fast-placed environment, consistently upholding productivity and composure amidst challenging situations

Timeline

Customer Service Representative

Barker Insurance Grup
06.2023 - 01.2024

Waitress Supervisor

561 Ceviche
12.2022 - Current

Registered Behavior Technician (RBT)

Registered Costumer Service Representative (RCSR )

*Andy Beverly School (Online Course)

High School Diploma -

Centro Politecnico "Jose Marti"
Isabel Del Rosario Gamez Romero