Isabell Cruz
Monterey Park,CA
Summary
Certified Phlebotomy Technician looking for an opportunity to apply my compassion for people and strong ethic in an established business. I have experience and expertise in high volume outpatient centers. I look forward to improving patient outcome collaborated with patients and staff.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CPT Lab Assistant
Kaiser Permanente
09.2002 - 04.2019
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies
- Labeled specimens in front of patients
- Centrifuged blood and plasma to refrigerate and freeze according to order
- Packaged and shipped specimens to central lab 3 times a day.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Lab Assistant
Southern California Clinical Laboratories
05.1996 - 04.2000
- Spoke with patients to gather information and to ease the fear or anxiety.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Prepared specimens for testing and analysis.
- Logged samples correctly into computerized tracking system.
Laboratory Assistant
Cigna Healthcare Of California
02.1993 - 05.1996
- Solely responsible for 5 doctors ranging from pediatric, general practice, and internal medicine
- Manual spun hematocrit, heel stick on newborns and infants, urine pregnancy tests, EKG, and 24hr halter monitor.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Oversaw items in inventory and reordered before supplies diminished.
Education
No Degree - Medical Assisting
National Education Center
City Of Los Angeles, CA06.1989
High School Diploma -
Belmont High School
Los Angeles, CA06.1985
Skills
- Heel Sticks
- Phlebotomy Procedures
- Blood Culturing
- Blood Sample Collection
- Sample Processing
- Patient Relations
- Safety Assurance
- Peak and Trough Tests
- HIPAA Guidelines
- Punctual and Dependable
Certification
Licensed Phlebotomy Technician 2003 while at Kaiser Permanente
Timeline
CPT Lab Assistant
Kaiser Permanente
09.2002 - 04.2019
Lab Assistant
Southern California Clinical Laboratories
05.1996 - 04.2000
Laboratory Assistant
Cigna Healthcare Of California
02.1993 - 05.1996
No Degree - Medical Assisting
National Education Center
High School Diploma -
Belmont High School
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