Isabell Magana
Turlock,CA
Summary
High-energy industry management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
I Heart Mac And Cheese
Turlock , CA
08.2023 - 10.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Trained new employees on procedures, policies, and job functions.
- Resolved customer complaints in a timely and professional manner.
Assistant General Manager
Popeyes
Turlock, CA
12.2021 - 06.2023
- Managed daily operations of the store, including scheduling and supervising staff.
- Monitored inventory levels and placed orders for new stock as needed.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Prepared weekly schedules for staff members based on their availability.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
Dog Sitter
Rover
Turlock, CA
01.2019 - 02.2020
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Walked and exercised dogs in accordance with owner instructions.
- Ensured that each dog was provided with food, water, and rest as needed.
- Maintained a clean and safe environment while caring for the animals.
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
Education
Associate of Applied Science - Psychology
Modesto Junior College
Modesto, CA08-2026
High School Diploma -
Turlock High School
Turlock, CA05.2022
Skills
- Mathematical Calculation and Reasoning
- Staff Management
- Food Safety and Sanitation
- First Aid/CPR
- Excellent Communication
- Bilingual
- Efficient time management
- Attention to Detail
- Adaptability and Dependability
Certification
- Certification of biliteracy -First Aid certified
- Food Handlers Safety
Languages
Spanish Native or Bilingual, English Native or Bilingual
References
References available upon request.
Timeline
Manager
I Heart Mac And Cheese
08.2023 - 10.2024
Assistant General Manager
Popeyes
12.2021 - 06.2023
Dog Sitter
Rover
01.2019 - 02.2020
- Certification of biliteracy -First Aid certified
- Food Handlers Safety
Associate of Applied Science - Psychology
Modesto Junior College
High School Diploma -
Turlock High School
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