Isabell Smith
Trinidad,CA
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Gagliardis
Trinidad, Colorado
08.2023 - Current
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Followed safety protocols when handling hot plates or sharp objects.
Waitress Supervisor
Sunset Bar
Trinidad, Colorado
07.2021 - 08.2023
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Monitored employee performance, identified areas of improvement, and provided feedback.
- Resolved customer complaints in a timely manner with professionalism.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
Education
High School Diploma -
Goal High School
TrinidadSkills
- Waiting Tables
- Task Delegation
- High-Volume Dining
- Buffet Setup and Takedown
Timeline
Waitress Trainee
Gagliardis
08.2023 - Current
Waitress Supervisor
Sunset Bar
07.2021 - 08.2023
High School Diploma -
Goal High School